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The Background

RetailCOACH Academy was established based on valuable feedback and requests from numerous retail owners who recognized the need for a Retail Training Institution to support local retailers. The academy provides education and training to retail employees, specifically those in supervisory and middle management positions. Given that Malaysia ranks 8th in the Global Retail Development Index (Source: https://www.kearney.com/industry/consumer-retail/global-retail-development index/2023-full-report) and continues to see the development of over 1000 shopping malls, the retail industry is facing a significant talent gap. By 2030, there will be a demand for 5000 retail managers and skilled professionals. This initiative aims to bridge this gap and enhance the industry's talent pool. After several consultations with friendly retailers and members of the MRCA (Malaysia Retail Chain Association), two practicing retail professionals (Jason and Richer) decided to jointly form the Retail Academy under the banner of RetailCOACH Academy (M) Sendirian Berhad.

Our Vision

To produce professional Retail talent.

Our Mission

Our mission is to be the most respected company that provides excellent service, challenging experience, and favorable returns to our customers, employees, and shareholders.

Our Objective

Our objective as an institute is to create a pool of retail professional personnel who will complement retailers in employee development, enhance careers in retailing, and develop retail professionalism in Malaysia.

The RetailCoach Team

Jason Teh - Founder

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Professional ICF Business Coach

RetailCOACH is led by the experience and remarkable leadership of Jason Teh, a professional ICF trained coach. 

he established more than 18 years of experience and achieved the success of creating the fastest-growing retail outlet which won several awards.

Richer Lock - Co-founder

Senior Marketing Consultant & Author 

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A seasoned marketing consultant with over 25 years of industry experience, founded Retail to Online Marketing [R2O] in 2014 with a mission to make online sell easy.

More prosperous, who authored Malaysia's first Chinese-language Facebook marketing book.

RetailCOACH has been featured on:

Keep Improving

Reach Out to RetailCoach

+6011- 5131 3303 speak2thecoach@

retailcoach.my

Level 15, DPulze,

Lingkaran Cyber Point Timur, Cyber 12,

63000, Cyberjaya

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